Providing expertly trained virtual receptionists for companies of all sizes

Exceptional Customer Experiences. Every Time.

Your business’ calls answered every time, 24/7, exactly how you want with our live virtual receptionists.

A TRUE Virtual Receptionist

Our team of professional, friendly receptionists provide your business with 24/7/365 bi-lingual coverage by all forms of communication – Phone, Email, Web Chat, Text Message, Web Forms and More!

Appointment Scheduling and Lead Qualification – If You’re Service Isn’t Providing This…Then It’s Not a Virtual Receptionist Service!

Answer 1 is one of the only virtual receptionist providers that offer lead qualification and appointment scheduling while either utilizing your software or integrating with ours.

We Know Your Industry

Our receptionists are trained and placed into industry specific teams. This ensures that every time a current or potential client calls, they’re speaking with someone with the same knowledge as someone in your office. Industry verticals include legal, professional, commercial, medical, technology and more.

Premium Service Levels (Best In Class Service)

We answer 90%+ of our calls in under 4 rings! Our receptionists allow you to focus on what you do best…grow your business!

Answer 1 Clients Love Our Service…Average Client Tenure of 6+ Years!

It’s easy to say you provide great service, but here at Answer 1, we prove it! The average client remains with Answer 1 for over 6 years, with many clients a part of the Answer 1 family for over a decade.

  • “Our office, Skupin Law Group, PLLC, has been using Answer 1 for over 8 years now. They offer excellent service, very reasonable prices, and they have extremely fast email response times.

    Mike Skupin - Skupin Law Group

  • “I chose Answer 1 because every team member I spoke to gave me the sense of confidence in their skills. My emails were always acknowledged and answered promptly.

    D.M. - FunTekUSA Inc

  • “Our customers commented that when they first spoke with [Answer 1] they were surprised, because they thought they had spoken with our in-house office staff.

    R.T. - TRIPLE A PUMPING & JETTING INC

  • “We feel confident that everything is handled as well as if you were in the office with us. I have never had a customer complain about the answer or the response they got from one of the staff.

    Chad Forbush - American Home Guardian

  • “I engaged Answer 1 to act as our third party call handling service and the experience has been stellar! The process to onboard was simple and easy and surprisingly fast. Answer 1 went from knowing nothing about our business to being ready to take calls in just a few short weeks.

    Andrea Clinton - Baselayer