Providing expertly trained virtual receptionists for companies of all sizes

Your Reliable Strategic Business Partner.

Your call data should automatically sync with your integration preference. You should be able to automate workflows. It should be simple. And it should be reliable. Always.

Infrastructure is Key – Best in Class IT and Power Redundancy

The Answer 1 infrastructure is best-in-class and housed in a UTI Tier III datacenter located in a near disaster free part of the country.

Answer 1’s state of the art receptionist facility has perpetual power redundancy, so even in the event of a grid outage, Answer 1 will continue to take your calls and service your clients.

+99.98% Uptime

When we say ‘Never Miss Another Call’ we mean it. Answer 1 offers a level of redundancy not offered by other services.

Redundant VoIP PBX’s

We’ve designed our infrastructure with rock-solid redundancy, call continuity and resiliency in mind.

Software Developers In-House

Staying at the forefront of technology innovation is critical to us at Answer 1.  Having software developers in-house allow us to provide industry leading technology and best in class service, with increased automation and customization for our clients.

Mobile App and Enhanced Client Portal To Be Rolled Out in 2017

As a business owner, you are always on the go.  After conducting client reviews and interviews, we understand how important it is for you to access and interact with Answer 1 with your mobile phone via mobile app.

  • “Our office, Skupin Law Group, PLLC, has been using Answer 1 for over 8 years now. They offer excellent service, very reasonable prices, and they have extremely fast email response times.

    Mike Skupin - Skupin Law Group

  • “I chose Answer 1 because every team member I spoke to gave me the sense of confidence in their skills. My emails were always acknowledged and answered promptly.

    D.M. - FunTekUSA Inc

  • “Our customers commented that when they first spoke with [Answer 1] they were surprised, because they thought they had spoken with our in-house office staff.

    R.T. - TRIPLE A PUMPING & JETTING INC

  • “We feel confident that everything is handled as well as if you were in the office with us. I have never had a customer complain about the answer or the response they got from one of the staff.

    Chad Forbush - American Home Guardian

  • “I engaged Answer 1 to act as our third party call handling service and the experience has been stellar! The process to onboard was simple and easy and surprisingly fast. Answer 1 went from knowing nothing about our business to being ready to take calls in just a few short weeks.

    Andrea Clinton - Baselayer