Providing expertly trained virtual receptionists for companies of all sizes

Let Our Team Manage Your Entire Business Call Flow.

Our team has the expertise and experience to handle your entire business call flow. From basic message taking to Tier I IT support, we’ve got you covered.

Lead Qualification and Appointment Scheduling

When you’ve put together a great marketing campaign with compelling copy and a great call to action do you have the team in place to take all of those calls? Our team can qualify your leads and schedule appointments using our software or yours.

Help Desk and Ticketing Support

Create a better customer experience and improve your customer support with the help of our virtual receptionists. We have a team of dedicated receptionists who specialize in help desk and ticketing support for many of our clients.

Tier I IT Support

Allow your core employees to focus on high-productivity tasks while maintaining high levels of technical support for your employees and clients. Our team collects basic information, identifies the issue, and dispatches the proper solution based on your business’ requirements.

Customized Technology Integration for Seamless Support

For larger enterprise clients, Answer 1 will customize the technology integration between your business and ours.  This eliminates unnecessary administration work and increases the efficiency of our partnership.

  • “Our office, Skupin Law Group, PLLC, has been using Answer 1 for over 8 years now. They offer excellent service, very reasonable prices, and they have extremely fast email response times.

    Mike Skupin - Skupin Law Group

  • “I chose Answer 1 because every team member I spoke to gave me the sense of confidence in their skills. My emails were always acknowledged and answered promptly.

    D.M. - FunTekUSA Inc

  • “Our customers commented that when they first spoke with [Answer 1] they were surprised, because they thought they had spoken with our in-house office staff.

    R.T. - TRIPLE A PUMPING & JETTING INC

  • “We feel confident that everything is handled as well as if you were in the office with us. I have never had a customer complain about the answer or the response they got from one of the staff.

    Chad Forbush - American Home Guardian

  • “I engaged Answer 1 to act as our third party call handling service and the experience has been stellar! The process to onboard was simple and easy and surprisingly fast. Answer 1 went from knowing nothing about our business to being ready to take calls in just a few short weeks.

    Andrea Clinton - Baselayer