Providing expertly trained virtual receptionists for companies of all sizes

Increase Practice Availability and Phone Coverage. Keep More Patients.

Medical Virtual Receptionist Team

Answer 1’s medical virtual receptionists are trained and versed in medical terminology with experience providing outstanding experiences for the patients of medical offices in all corners of the U.S. and in between. Our team provides dedicated phone support and can triage urgent and non-urgent messages to any on-call physician or office manager in real-time.

Appointment Scheduling and Reminders

Increasing practice efficiency is a must with the increase in patient calls and visits. Added volume (your ultimate goal) can lead to a decrease in service levels, patient satisfaction, and appointment show rates if not properly managed. We provide appointment scheduling and reminder services to help you increase these and ultimately continue to capture more revenue for your practice.

Confidential Messaging

Answer 1’s HIPAA-compliant messaging service allows us to deliver patient follow-up instructions, education, and customized messages. Your practice can also store and archive messages which decreases practice liability.

24/7/365 Coverage

Quality of life for you and your staff is extremely important. Our 24/7 medical receptionist team can help deliver exceptional patient experiences at all hours while improving quality of life for your staff.

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