Cultivating a great customer experience relies on a quality product. That being said, your team absolutely needs to provide excellent customer care. Unless you have a dedicated and separate support team, you need to train your engineers to provide excellent customer experiences.
A lot of trends come and go in the business world, but a recent change in office dynamics has staying power: remote workers. The category of remote workers is broad; it can refer to people who work from home a few days a week, freelancers hired on for creative work, or virtual receptionists who take calls and keep schedules. If you decide to hire remotely, your work team can now look entirely different than it might have a few years ago, and that’s a good thing.
If you haven’t seen Marvel’s The Avengers: Infinity War, you’ve certainly heard about it. The penultimate movie was the culmination of ten years of Marvel films.
Elevate your social media marketing into something special with these tips.
Happy Tuesday! Living in a 24-hour news cycle can be exhausting, but business owners and entrepreneurs need to stay in the know. We know you’re busy, so we’ve rounded up five articles from across the web to bring you the latest news in customer service this month.