When your customers or prospects call your business, who answers the phone?
A short, simple telephone answer script is all you need to make a great first impression.
Looking for the latest in customer service tips and tricks, but no time to traipse all over the net searching for them? We’ve got it wrapped up with our latest customer service round-up, bringing you the best and most recent in customer service articles and commentary across the web. Enjoy!
1. The lighter side of customer service
For those who are tired of more of the same customer service tips and tricks, take a leaf out of the book of these customer service managers, as reported in the Oddee blog’s recent post, 10 Hilarious Customer Service Responses.
How well do you know money? For most entrepreneurs, the answer is, “Not well enough.” Sure, maybe you took some finance or accounting classes in college and acquired some basic knowledge… But do you really KNOW money? Do you know the right ways to manage it, save it, and spend it, so that you and your business can both thrive?
What we’ve discovered here at Answer 1 is that you can never know enough about money. There’s always more to learn – and the more you learn about it, the better you’ll get at managing it and making it.
It’s often said that imitation is the highest form of flattery, and nowhere is that more true than within the business world, where even the best of the best advocate borrowing ideas from others to make your products and services just that little bit better. In the relatively new arena of growth hacking, there are plenty of inspiring examples out there to drag even the most jaded of business owners or managers into the “lab” to get their own experimentation groove on. Here, we present some of the most legendary growth hacks from some of the greatest companies of the digital era. Let’s get started.