How Virtual Receptionists Can Boost Your Technical Support Team

virtual receptionists can boost your tech support team

Some people would rather get a tooth extracted than make a call to a tech support team. However, it doesn’t need to be that way.  According to a research survey conducted by the Huffington Post, 90 percent of respondents expressed a preference to speak to a live agent rather than a voice recording, concluding that  “…individuals still overwhelmingly want to deal with a human beings rather than a machine.”

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