Customer service can be tricky, especially if you’re running a small business. However, you can’t avoid customer support problems. If you do, your business (and hard work!) will go up in flames around you. Here are 3 customer service mistakes that will turn into disasters if left unaddressed. Don’t worry; we tell you how to fix them!
There’s a lot of buzz around the best way startups can save time and money. While you can follow trends and anecdotal advice, there’s one surefire way you can best use your resources: outsourcing.
A strong successful team is at the heart of small businesses. When searching for the best talent to enhance your team, the recruiting process takes a significant investment of time and resources. Therefore, it is important for your small business to stand out in the competitive job market and attract the right candidates.
Clio’s Legal Trends Report is an invaluable tool, not only for lawyers but for every type of professional that interacts and works with the legal industry. If you need any insight into customer service, regardless of your industry, download the report for free. What you learn will surprise you.
The customer experience starts with the very first call. Don’t worry- making a good impression on a phone call is easy with these 4 steps.