Thanksgiving is right around the corner, and it’s the perfect time to show some appreciation for a crucial part of your business– your customers! It might feel like everything you do in your business is already for your customers, but going above and beyond in the holiday season is a great idea to stand out from your competition. Here are 3 simple ways to show customer appreciation and give thanks this week.
Customer service can be tricky, especially if you’re running a small business. However, you can’t avoid customer support problems. If you do, your business (and hard work!) will go up in flames around you. Here are 3 customer service mistakes that will turn into disasters if left unaddressed. Don’t worry; we tell you how to fix them!
Clio’s Legal Trends Report is an invaluable tool, not only for lawyers but for every type of professional that interacts and works with the legal industry. If you need any insight into customer service, regardless of your industry, download the report for free. What you learn will surprise you.
The customer experience starts with the very first call. Don’t worry- making a good impression on a phone call is easy with these 4 steps.