We’re back with our best of the web for June! We know you’re busy, so we’ve found four articles to help your business and make you think.
No matter how great your customer support team is, something will inevitably go wrong. It’s just a fact of business. When it does, your customers need to be able to reach you instantly.
PHOENIX, ARIZONA -Answer 1, LCC today announced the hire of Larry Gilgur, who will join the Answer 1 team as Systems Administrator in their Phoenix, AZ headquarters.
If your customers can use multiple platforms when communicating with the company and easily switch between platforms in a single conversation, then you are taking advantage of the new trend in customer service: omnichannel customer support.