How Virtual Receptionists Can Boost Your Tech Support Team

Some people would rather get a tooth extracted than make a call to technical support. However, it doesn’t need to be that way.  According to a research survey conducted by the Huffington Post, 90 percent of respondents expressed a preference to speak to a live agent rather than a voice recording, concluding that  “…individuals still overwhelmingly want to deal with a human beings rather than a machine.”

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3 Roles to Hire Remotely For Business Success

A lot of trends come and go in the business world, but a recent change in office dynamics has staying power: remote workers. The category of remote workers is broad; it can refer to people who work from home a few days a week, freelancers hired on for creative work, or virtual receptionists who take calls and keep schedules. Your work team can now look entirely different than it might have a few years ago, and that’s a good thing.

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