Jun 27, 2005 Answer 1 receives ATSI Award of Excellence
FOR IMMEDIATE RELEASE CONTACT: Charlene Glorieux
Monday, June 27, 2005 (866) 896-2874
Outstanding Service Earns National Award
Answer-1 Communications Receives ATSI Award. of Excellence
Answer-1 Communications, of Phoenix, AZ has been honored with the exclusive 2005 Award of Excellence for the second consecutive year. The award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. Answer-1 Communications was presented with the award at ATSI’s 2005 Annual Convention held at the Hyatt Regency Hotel in St. Louis, MO.
After six months of intensive testing, an independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients, the cornerstones of the call management industry. If a company scored 80% or better in ALL categories, they are presented with the coveted Award of Excellence
"The Award of Excellence program is without a doubt one of the most cost effective, revenue producing, and morale building ways available to our industry to gain an overall positive improvement for your business." Says ATSI President Gary Tedrick.
Now a two-time winner Answer-1 Communications has earned the Bronze Award for two consecutive years of excellent service. ATSI extends its congratulations to the staff of Answer-1 Communications on their proven quality service to their customers.
About ATSI
The Association of TeleServices International was founded in 1942 as a national trade association representing live answering services. ATSI now encompasses companies across the United States offering specialized and enhanced operator based services including: call centers, contact centers, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services among others.