Apr 09, 2003 Answer 1 Receives SNUG Certification
For immediate release, April 9, 2003
For further information, please contact:
Dan L'Heureux, (800) 317-8529
ATSI Awards Answer 1 “24/7 Gold Certification”
Atkinson, N.H. — The Association of TeleServices International (ATSI) is pleased to announce that Answer 1 Communications, based in Phoenix, Arizona has been awarded 24/7 Gold Certification. President Mary Jones and her team met more than 50 criteria, including business practices, training and emergency procedures before receiving the 24/7 Gold Certification.
24/7 Gold Certification is an ATSI Peer Review Program, focused on call centers’ ability to maintain 99.99 percent Annual Run-Time.
Answer 1 is a state of the art TeleServices company that provides live operators 24/7 for clients ranging from appointment setting and phone answering for medical offices to order taking for clients with infomercials. They provide various contact options, as well, including text messaging, email, and fax. For some clients, Answer 1 is their outsourced receptionist.
ATSI is an international trade association established by and for entrepreneurs in the TeleServices business. This includes telephone answering services, voice-mail, telemarketing services and any other business, which provides enhanced communication services.
For more information, please contact Answer 1 at www.Answer1.com.