Answer1 Answers
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Cameron Reichert to Serve on TeamSNUG’s Board of Directors
Posted by Christopher on Mar 04, 2011 - 0 Comment(s)
Minneapolis, MN March 2, 2011 – Startel National Users' Group (TeamSNUG) is pleased to announce that Cameron Reichert has been elected to second term and will be serving the Board of Directors for 2011.
TeamSNUG selected Reichert because of her exceptional dedication and involvement in the answering service business. She has demonstrated service to others through SNUG and her employer, Answer 1 Communications is a leader in the Read More
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Celebration of Our People
Posted by terri on Nov 04, 2010 - 0 Comment(s)
Supporting the answering service industry is important to Answer 1. Not only do we contribute time and resources but we also take part in many of the programs that our industry associations offer.
One of those programs is the ATSI (Association of TeleServices International) 24/7 Agent of the Year Program. Its purpose is to recognize the important role that our front line people play in the success of not only Answer 1 Communications but our customers' businesses as well. Our agents…
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After Hour Answering Service Solutions
Posted by terri on Sep 24, 2010 - 0 Comment(s)
21st century technology has created a new culture based on constant contact. People use the Internet and cell phones to communicate and provide one another with real time updates on their whereabouts and activities. Modern technology has also changed the traditional relationship between businesses and their customers. Today, many customers expect immediate access to information and support. Although technology has changed the way we communicate, customers still seek a high level of personal,…
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How To Choose An Answering Service
Posted by admin on Sep 23, 2010 - 0 Comment(s)
A quality answering service will provide your business with a variety of resources and tools that streamline your time and efficiency. Selecting the answering service that best suits the needs and demands of your business and your customers can be a difficult and timely process. Before you decide to outsource your call answering, voicemail, appointment scheduling, and customer service to an answering service, make sure you consider the following factors:
How long has the answering…
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Small Business Answering Service Solutions
Posted by admin on May 07, 2010 - 0 Comment(s)
Successfully operating and maintaining a small business is a challenging yet rewarding task. Small business owners are often forced to play the role of secretary, accountant, and sales agent in addition to their responsibilities as owners and managers. At times, simple things like answering phone calls and responding to customer questions and requests can be overwhelming. If your business phone line is ringing, it is usually a sign of prosperity. However, these business opportunities can be squandered…
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